Team
MD titles, SA craft
Launch, suppliers, ops, cash, people, export.
Ms
Lindiwe Jacobs
Launch & setup · Runs launch-week rituals from Observatory HQ.
Mr
Omar Hendricks
Suppliers & quotes · Keeps supplier shortlists honest and short.
Ms
Thandi Mokoena
Ops rituals · Owns weekly rituals and load-shed trees.
Mr
Ryan Naidoo
Cash & invoices · Builds invoice charms and cash calendars.
Ms
Zanele Dlamini
People & hubs · Books supplier hub sessions and onboarding reviews.
Mr
Pieter Vos
Export & board · Covers export sparks and board charm packs.
What the Team section gives you
Small businesses live and die by the people at the core. Not just staff, but the many hats you, the founder, wear each week, from Company Representative for SARS eFiling to the person who fixes the kettle. This section breaks down practical South African team titles and roles, the way we actually use them day to day. Everything here is designed for owner-managed outfits, like Ntombi’s hardware in Boksburg East or Sipho’s fresh veg delivery in Mthatha. Expect concrete checklists, what to call who when you’re typing up a contract, and why you need your own copy of the B-BBEE affidavit handy.
To choose the right page, start with the task you’re dealing with. Sorting contracts? There’s a page on ops and legal titles. Need to figure out who signs for the business at Nedbank or FNB? Check the director and account signatory roles. Building up for your first employment contract? There’s a practical walk-through on people titles and starter packs too.
Connecting team titles to kits and rituals
This section plugs right into the BizMagic starter kits and weekly ops rituals. For example, the Launch Deck kit comes with templates, director minutes, appointment letters, authority for UIF, and every title mentioned in the kit links back to here for plain English guidance. If you’re using the weekly ops checklists, you’ll find callouts like 'Let the Company Secretary (that’s you, probably) file EMP201 before the 7th', with a link for what that job actually means in a SA SME. These aren’t just for looks, real shops like Tlou Panelbeaters in Boksburg and Izandla Zethu Bakery in Mthatha use them every month to keep SARS and the local council happy.
How founders make it work
Boksburg’s Grace runs a sign-making shop with just six staff. She picked the people titles page when hiring her first technician, then circled back to the suppliers role guide when she had a courier issue with a late delivery from Jet Park. Over in Mthatha, Sabelo needed to update his VAT201 sign off after his sister joined as bookkeeper. He checked the ops titles summary to see if she could sign, then emailed his accountant for the right authorisation. Both leaned on the weekly cadence guides when payday snuck up (it always does that) and used the tips here to keep the paperwork tidy.
If you need face-to-face support, you can always book a seat at a supplier hub in Sandton, Rosebank or Stellenbosch, or drop us an email at magic@bizmagic.co.za for help picking the right kit or seeing how titles fit into your ops. You can also meet the humans behind our kits and guides, like Lindiwe Jacobs or Omar Hendricks. The faces stay local, just like your firm.
Pick your next step
Start with the role or problem at hand. If you’re not sure which toolkit fits, send a quick email, no web forms or bots, just a real SA operator in Observatory.
